Privacy Policy

Information Collected

Grand Canyon Philippines collects and uses the following information depending on the circumstances and the services we are providing:

1. Identification details and contact information which may include:
   1. First and last name
   2. Email address
   3. Mobile phone number
   4. Location (city, region)
   These will need to be provided if you request for a test drive, inquire for promos or request a quotation for a new and used vehicle and shall be passed to the relevant dealership. Such sharing of data shall solely be for the purpose of allowing the Group Companies to offer their services/products to you if, in our opinion, you may be interested in such services and products. Each request form clearly indicates that you are giving authorization for your details to be passed to the relevant dealer or other party for them to contact you and action your request.
2. Required Auto Loan Application Data from the Borrower and Co-Maker which may include:
   • Name
   • Contact Information
   • Date of Birth
   • Address & Home Ownership
   • Nationality & Permanent Residency
   • Disclosure of Employment, Income and Financial Reference Information
   • Submission of Digital Copies of References including Government-Issued Identification
3. Required Car Insurance Data from the Car owner which may include:
   • Name
   • Contact Information
   • Date of Birth
   • Gender
   • Actual vehicle photos
   • Submission of Digital Copies of:
     1. Government-Issued Identification
     2. Official Receipt or Car Registration
     3. Deed of Sale
4. IP address of the computer or device which is used to access our Website
5. Information obtained as a result of your use of our Website such as geo-locations and unique device identifiers
6. Any personal information that you disclose to the Dealer with whom you communicate in form of messages and attachments.
7. Payment details which may include bank account and credit card details.

Usage of Information

We use the collected information for the following purposes:

1. For facilitating the communication of product and/or service quotations.
2. For responding to inquiries related to products and/or services offered by Grand Canyon Philippines
3. Purpose of communicating with our dealerships, such as enabling users to receive e-mail notifications regarding deals they have subscribed to receive alerts about. We respect the privacy of all of our users and offer an unsubscription service in all of these communications or request removal from the e-mail list by sending an e-mail at info@grandcanyon.ph
4. To verify your identity and/or other information you’ve provided to us.
5. To refer and submit your car loan applications to our bank partners and other financing companies for assessment.
6. To submit your auto insurance coverage details, vehicle registration and ownership references, and vehicle images for verification, evaluation, and policy issuance
7. To provide and administer the Website and related services and manage internal operations, including troubleshooting, data analysis, testing, and statistical purposes.
8. To conduct studies and researches for the purpose of reviewing, developing and improving our products and services.
9. To process payments for the requested service or product, where applicable.
10. Generate an overall audience profile of visitors using the Website. We use anonymized information to assist us in developing relevant content on the Website.
11. Provide a user friendly online search experience. This includes the use of website analytics tools
12. To identify the location of visitors, to block disruptive or fraudulent use, to establish the number of visits from different countries.
13. For complying with a legal/regulatory obligations or requests of data protection agencies

Links to Other Sites

The Website contains links to other websites, including those of our partners. By clicking on those links and leaving the Website, you understand that we do not have any control over how other websites may process your Personal Data.

Consent

With your express consent, we may share your personal information with partner dealers, manufacturers, banks and financing companies, insurance providers, and third parties pursuant to a data sharing/processing agreement, in which case, such third parties are also the personal information controllers of your personal data.

Where you have given consent for us to process your personal data you may withdraw consent at any time by emailing info@grandcanyon.ph

Disclosure

Information will be used and distributed to partner dealers, financial partners, insurance providers, and other third-party partners of the company in accordance with your vehicle buying, selling, or insurance requests when using the website. Under no circumstance will your information be shared with parties unrelated to your buying, selling, or insurance request.

Third parties whose products or services are featured on our website and provide you with a web quotation for the product and/or service requested by you. These third parties act as information controllers of your data and thus you must read their privacy policies or contact them directly for additional information.

We may also disclose any of your information to any competent governmental authority if asked to disclose such data, without having to notify you.

Data Accuracy

In order to keep our records up-to-date, registered users may access their own personal data and make any corrections required to update their information.

Data Storage & Security

The security of our users' information is of utmost importance to us. For this reason, the personal information shall be kept through reasonable administrative and security measures to prevent unauthorized access, processing, loss or damage. The personal information is kept in secured servers in which access control and technical measures are implemented. Only authorized employees have the access to the personal information and hold and operate this data under strict confidentiality.

Data Retention

We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy including the purpose of legal, accounting and reporting. The period for which we process and store the personal information may vary depending on the use you make of the Website and the products and/or services we offer.

In some circumstances you can ask us to delete your data: see Data Removal section below for further information.

Data Removal

You may also, at any time, request for the deletion of your personal data by contacting us if you no longer wish to keep your account. We will promptly delete your data from our servers upon receipt of your request. Request for deletion shall be submitted to info@grandcanyon.ph

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your Rights as Data Subjects

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right to be Informed - you have a right to be informed whether personal information pertaining to you shall be, are being or have been processed

Right of Access - you have the right to request a copy of the personal information that we hold about you. Any such requests should be addressed to the Data Protection Officer.

Right of Rectification - you have a right to correct or update the information we hold about you that is inaccurate or incomplete.

Right to Object the processing of personal information - you have the right to object to certain types of processing such as direct marketing, automated processing or profiling. You shall also be notified and be given an opportunity to withhold consent to the processing in case of changes or any amendment to the information supplied or declared to you in this Privacy Policy.

Right to erasure or blocking - in certain circumstances you shall have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our systems.

Right to damages - you have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal information.

Right to file a complaint - you have a right to submit a complaint before the National Privacy Commission.